Case Study

How a Food & Beverage Manufacturer Reduced Downtime by 35% with Dovient

A leading confectionery plant struggled with frequent breakdowns and manual maintenance tracking. Using Dovient's Maintenance Copilot, the team standardized troubleshooting, automated work orders, and aligned maintenance with production windows.

Challenges

• Unplanned downtime from recurring failures
• Manual, inconsistent work order documentation
• Limited knowledge capture from senior technicians

Solution

• Work Order Assist with similar-case retrieval and cited SOPs
• Planner for production-aware scheduling and skills routing
• Knowledge Hub for versioned SOPs and one‑point lessons
• Optional integration with SAP PM for master data and orders

Results in 90 Days

• 35% reduction in equipment downtime
• 28% decrease in maintenance costs
• 3× increase in PM compliance

Next Steps

The plant is expanding to TPM and Predictive modules. Learn how modules fit your rollout on our Modules page or explore AI assistants on AI Agents.