Manufacturing Intelligence Platform

The Knowledge Hub
is the Brain of Your Plant

One system of record that turns SOPs, troubleshooting notes, work orders, and sensor context into a living knowledge graph for every plant.

Transform Your Manufacturing Operations

The Knowledge Hub delivers measurable outcomes that directly impact your bottom line

Reduce Time-to-Answer

Get instant answers to complex questions on the line with AI-powered search and contextual recommendations

Preserve Technician Know-How

Capture and standardize tribal knowledge from your best technicians before they retire

Make IoT Data Usable

Transform raw sensor data and historian information into actionable insights at the point of work

Built for Plants, Not Portals

Every feature is designed with the manufacturing floor in mind, not the office

SOP & Playbook Management

Versioned, auditable SOPs and playbooks with change history, approvals, and controlled rollouts. Local variants inherit from the standard and track deltas.

Outcome: faster audits, fewer "tribal" versions

Troubleshooting Knowledge

Convert tacit technician notes and shift logs into reusable playbooks with steps, parameters, and safety pre-checks.

Outcome: higher first-time-fix rate

Parameters & Sensor Links

Tie asset parameters and set-points to real-time IoT data. Playbooks can check live signals and trends before recommending actions.

Outcome: decisions that combine documents + data

Search & Retrieval (RAG)

Ask questions and get answers with citations to SOP sections, work orders, drawings, and compliance references. Context packs ensure results are site-specific and permission-aware.

Outcome: trustworthy answers with sources

Multi-Plant Standardization

Share anonymized learnings across lines and sites. Keep local reality, but inherit best practices and updates automatically.

Outcome: consistency with local flexibility

Integrations: Augment, Don't Replace

Dovient sits alongside ERP, MES, and CMMS. We don't rip-and-replace—we make them more useful at the point of work.

ERP Systems

SAP, Oracle, Microsoft Dynamics

MES Systems

Siemens, Rockwell

CMMS Systems

IBM Maximo, UpKeep, Dovient CMMS modules

IoT / PLC / SCADA

Siemens S7, Modbus, OPC-UA

Document Repositories

SharePoint, Box, Google Drive

Production-Safe by Design

Built with manufacturing security and compliance requirements at the core

Secure Deployment

Deploy in your tenant with role-based access and least privilege by default

Data Protection

Mask PII and sensitive commercial info in retrieval and logs

Audit Trail

Every AI response includes sources, timestamps, and artifacts

Change Management

Full change history for SOPs, playbooks, and recommendations

See how your tacit knowledge can become a living playbook

We’ll show your data flowing end‑to‑end from ingestion to answers with citations and how it powers AI agents on the floor.

Why a Manufacturing Knowledge Hub Matters

A centralized knowledge hub reduces time-to-answer on the line, preserves technician know-how, and ensures that SOPs, playbooks, and parameters are versioned and trusted. When combined with retrieval-augmented generation (RAG) and permission-aware context, answers become accurate and auditable.

What should be in your hub

  • SOPs and playbooks with approvals and deltas
  • Troubleshooting notes linked to assets and parameters
  • Live sensor links for checks before actions
  • Context packs per site and line for relevant results

How it connects to AI agents

Agents use the hub for grounding: Work Order Assist cites procedures, Planner checks parameters and spare availability, and Performance Coach generates one-point lessons from real work orders.

Getting started

Begin with high-value SOPs and top failure modes. Use our AI agents to convert tribal knowledge into structured steps, and link assets from the Modules you deploy.

FAQs

How do you ensure accuracy? Every answer includes sources and timestamps from the hub.

Can we restrict access? Yes, role-based controls and site-specific packs ensure correct scope.